Bob's is appealing. Confirmed up out of nowhere a few calendar year or two ago. Now you can find adverts each 15 mins on Television all over right here. Stopped in in this article to check it out. They have got a pleasant showroom and exceptional products displays. I made a decision to give bob's a consider after finding a sectional that we are actually wanting to come across. I will say that bob's solution here appears to be modular and configurable with a great deal of solutions. This made it simple to search out some thing to fit our space. If you're looking for good household furniture, That is worth a look. Now, a number of negatives: 1) Bob's prices a $two hundred delivery price for 'white glove' support. There is nothing white glove over it. It is really $one hundred previously mentioned average. They did setup and install the sectional, but they won't eliminate an existing a person. For $200 it would be wonderful if they might haul the aged 1 into the suppress a minimum of.
They need to get zero stars for their sleazy and deceitful warranty methods. Our working experience with Bob's Home furnishings has actually been eye-opening. The leather set we presently personal has began to disintegrate after just some years. Considering the fact that we procured the prolonged guarantee, we called the store to plan an appointment to possess the set evaluated by a home furnishings repair technician.
Dray was really friendly and helpful. There was a good variety and we located lots of furnishings that we appreciated. The costs had been inexpensive. Now for the reason I'm giving only three stars: My partner And that i selected to acquire a sectional from ground stock. Because of this, they didn't offer you supply. That's great; nonetheless, all Uhaul locations have been closed when we made our obtain. Considered one of the employees was yelling over the store that we needed to find the home furniture out as quickly as possible mainly because she had a supply truck coming with new stock the following day. We recommended her we experienced to operate the next day but we could select it up at 9am if they opened Wednesday early morning.
Bob's slogan is quality furniture at a discount selling price. I advise they change the slogan to Junk household furniture that's not well worth acquiring. I bought a couch & loveseat marketed as grey in colour. No other hues have been advertised. The colour was tan & the quality was nonexistent. The customer service is usually a nightmare. I fought just like a tiger and managed to secure a refund.
I'm unhappy to get to write this evaluate as We now have acquired thousands of $$$ furnishings from this company with no trouble, in the past. On the other hand, just lately we bought a significant sofa within the, a week after offering it we discovered the segment retained popping aside instead of lining up- so I known as them yet again to return out to repair. Then 2 weeks later on the electrical stopped working on the cell phone charger Section of the couch. And, the recliners get the job done intermittently. The underside in the sofa is all uneven much too as well as sectional pieces proceed to come out. I called customer services to return consider back this couch as it is clearly defective and cheaply made. I had been explained to that they're able to not choose it back. Purchaser BEWARE! Bob's Discounted will likely not acquire returns, even if the product or service is defective! I used over an hour or so on the mobile phone with Customer Support they usually claimed they might send out a person out to inspect and see what may be carried out. I was explained to I might get a cellular phone connect with the day right before our scheduled working day and become offered a 2 hour window when they'd display up. They by no means called the working day right before our appointment and did not demonstrate up the working day of our appointment.
Just after an yr it broke once again, Bobs claims one year warranty over, as well as the Insurance staff suggests they do not cover, "Failure of assembled joints ." in my practical experience they sell lower quality solutions as well as insurance they make us buy is really a hoax.
The place do I start. Ordered a pair of couches and on supply the delivery guys observed it absolutely was a fifth flooring walkup with no elevator and tried out each justification to terminate the shipping and delivery. They are really so sleezy they took a picture of the couch standing up within the making doorway to deliver for their manager to show the couches "didn't suit" so they might go on and terminate the purchase. As soon as we named to complain they lied for their boss and claimed they brought the couches for the fifth floor which is not possible because they didn't even get inside the making! They came to the building door and took them ideal back to your truck.
Zero stars for quality Manage and customer support Here's my encounter buying sofas from Bob's Discounted Home furnishings. In late November of 2018 we ordered two of your Caleb Sofas for the Torrance store. They only have two coloration solutions and we picked the light grey colour which turned out being a Exclusive get that was imagined to get 4-six months. They had been sent in late March of 2019, a little longer than 4-6 weeks... and we under no circumstances obtained a see letting us know there can be a delay. At the outset look there have been several obvious troubles with both of those sofas. If Bob's even has anyone performing quality control they unquestionably weren't carrying out their position. On closer inspection there have been numerous problems that we questioned for replacements but initially they needed to routine a repair individual to check out if the issues can be fastened. They never ever gave a window of time simply a text 20 minutes ahead of the repair male arrived. After inspecting the sofas the repair person needed to find out if they'd replacement parts but found out that since it was a Distinctive order they did not have it.
Nico Martin genuinely extra a ton of price to this encounter and I'm extremely grateful for him. I highly advise requesting him for virtually any queries or concerns you might have. I also advocate receiving Bobs "Goof Proof" for your home furniture for just a 5 calendar year warranty for any accidents affiliated with the furniture (Imagine it will come out to about $a hundred and seventy 1-time price for our four piece sectional). If they cannot thoroughly clean/repair it, they replace it totally free, no brainer in my opinion
Bob's is really a shyster. My daughter bought a bed, mattress and I purchased a chair all to generally be delivered on the identical working day. Shipping and delivery working day: no chair and her mattress was broken. Experienced to leap through hoops to at last obtain the chair shipped. We would have liked an close table for our sofa and ended up near Bob's. Against by partner's needs, I convinced him to go with me to Bob's. We purchased an stop table being delivered and picked up with the store.
On supply day you'll be able to go on their own Web page and acquire updates regarding if they'll be there and wherever from the shipping que that you are. It's is effective beautifully. At the time they arrived, our new established was set jointly and placed just had been my spouse required it. Awesome guys far too. Highly propose this co
The salesman informed us when it would be for the store. After i referred to as Bob's to check the standing as I hadn't been given a simply call from them, I used to be explained to a later on shipping and delivery/pick-up day. To leading it off, they told me that that they had signed paperwork with a special day. Conveniently, this is not the paperwork we received and were not informed of a special date. Obviously, I'd them reverse the charge and will NEVER do business with these shysters once more!
The professionals: Inexpensive lounge set choices in classic models with appealing cushioning options.
I used to be all set to invest in, obtain, obtain! We left the Dedham store with an concept of what we wished along with the fulfillment of NOT supplying the sales personnel there our commission. It was a Sunday after a long weekend, we were being fatigued and just wanted to browse ON OUR Very own. I properly reported that on the "greeter" for the door but it surely did not aid. They have been overstaffed for an hour read more in advance of closing time and apparently experienced practically nothing better to accomplish than sit on couches with us, ugh.